Regarding Customer Reviews

Regarding Customer Reviews:

Customer reviews are welcomed, especially when they are constructive.  It is perfectly OK to tell us what you don’t (or do) like about La Belle Amie Vineyard.   

The vast majority of reviewers state why their visit was enjoyable.  And other visitors who were less impressed voice disappointment.  A few personal favorites:

   1) $2 for a bottle of water ?!  I can get it cheaper at Walmart. (Actually, a single bottle of water at Walmart is the same price.  A case of bottled water is about $3 more)

  2) Pizza should not be served because it doesn’t go with wine (pizza was only one of a dozen menu choices.  Maybe order something not pizza ?)

  3)  $1 for an ice bucket ?  I’m never coming back!  ( Ouch!  How about not getting an ice bucket. The glass is half empty?)

  4) $1 for an ice bucket !  Yay!  Of all the wineries ever visited I was never offered a bucket of ice, and for only $1.  (Human nature at work.  The glass is half full !)

  5) Your event walk-in price is too high.  (To avoid an event from being overrun we cap our attendance via our online ticket system.  We let the customer choose between being turned away or the walk-in price.  The best course of action is simply to purchase tickets in advance.)

In almost all cases disappointment can be avoided by simply taking the time to review our Policies, especially if it has been several years since a previous visit.  The one constant in life is change.  And there has been a plethora of changes this decade, especially since the Covid pandemic.  For most retail businesses, it has been a challenge to keep prices from skyrocketing.  And we are pleased that our beverage prices compare more than favorably to any restaurant’s menu prices.

A one or two star review absent any explanation is a wasted review.  No one has any idea of the underlying basis for the rating.  Don’t like the wine, or the prices, or having to park in designated areas?  Or prohibited items (beverages, food, pets..) not allowed in?  Perfectly fine.  Just say so. 

Helpful reviews are based on direct experience (not hearsay) and serve a constructive purpose.  Just remember that readers of reviews are not only forming impressions of the venue based on review content, they are doing the same re: the character of the reviewer.

We use the Three Strike Reviewer/Review system for rating reviews:
Strike 1) :  No review content.  (The review was intended only for mind readers.)
Strike 2) :  Not based on personal experience.  (It appeared in a dream)
Strike 3) :  Not on behalf of the reviewer  (the reviewer heard “voices” from someone who may have visited La Belle Amie Vineyard)

 Our top Totally Worthless Review/Reviewer Award for the past 25 years goes to
T Brunswick, Google “local guide”